423-900-0037 -111 Broyles Drive Suite 4 -Johnson City TN  37601

Your Authorized Janome Dealer

Service

Instructions for Janome and Elna warranty repair.

  1. Locate the purchase receipt for your machine and bring a printed copy with you.
  2. With the purchase receipt in hand, call Johnson City Sewing Center 423-900-0037 and describe what is occurring with your machine. We will give you a time to drop your machine off for repair. Our address is 111 Broyles Drive Suite 4 Johnson City, TN 37601
  3. Keep in mind that the warranty is not transferable. It is extended only to the person who originally purchased the machine from an authorized Janome dealer.